Privacy Policy

By using our website, you acknowledge that you have read and understood this Privacy Policy.

Depending on how you interact with us, we may collect information such as:

• Name and contact information.
• Phone number and email address.
• Property preferences and requirements.
• Budget or investment-related requirements voluntarily provided by you.
• Enquiry and communication details.
• Information submitted through forms on our website.
• Technical information such as browser type, device information, IP address and website interaction data.

We only request information that is reasonably necessary for providing our services, responding to enquiries and improving your experience.

Information collected through our website may be used for purposes including:

• Responding to property enquiries.
• Providing property recommendations.
• Scheduling consultations or site visits.
• Communicating regarding requested services.
• Providing information about relevant properties and projects.
• Improving our website and services.
• Maintaining website security and preventing abuse.
• Meeting applicable legal or regulatory obligations.

Our website may use cookies and similar technologies to improve website functionality, understand visitor behaviour and enhance the user experience.

Cookies may help us understand which pages are visited, how users interact with the website and how website performance can be improved.

You may be able to control or disable cookies through your browser settings. Disabling certain cookies may affect some website functionality.

We do not intend to sell your personal information. Information may, however, be shared where reasonably necessary to provide requested services or operate our business.

This may include sharing relevant information with:

• Property developers or authorised representatives where necessary to respond to your enquiry.
• Service providers assisting with website, hosting, communication or technical operations.
• Professional or legal advisers where required.
• Government, regulatory or law-enforcement authorities where disclosure is legally required.

We take reasonable administrative, technical and organisational measures to protect information against unauthorised access, misuse, alteration, disclosure or destruction.

However, no method of transmitting information over the internet or storing information electronically can be guaranteed to be completely secure.

We may retain information for as long as reasonably necessary to fulfil the purposes for which it was collected, provide services, maintain business records, resolve disputes or comply with applicable legal obligations.

Depending on applicable law, you may have rights regarding your personal information, including the ability to:

• Request information about the personal data we hold about you.
• Request correction of inaccurate information.
• Request deletion of information where legally applicable.
• Withdraw consent where processing is based on consent.
• Opt out of certain marketing communications.

Requests can be submitted using the contact details provided below. We may need to verify your identity before processing certain requests.

Our website may contain links to third-party websites, services or platforms. These websites operate under their own privacy policies and terms.

Prosperra Infra Estate is not responsible for the privacy practices, security or content of third-party websites.

If you submit an enquiry or request information from us, we may contact you through phone, email, WhatsApp or other communication methods using the details you have provided.

You may request that we stop sending promotional communications at any time, subject to applicable legal or operational requirements.

Our website and services are not specifically directed toward children. We do not knowingly collect personal information from children for marketing or commercial purposes.

We may update this Privacy Policy from time to time to reflect changes in our services, website practices, technology or applicable legal requirements.

Any updated version will be published on this page with a revised "Last Updated" date.

If you have questions, concerns or requests regarding this Privacy Policy or the handling of your information, please contact Prosperra Infra Estate.